Our Healthcare Promise
All of our puppies visit the vet for a complete wellness check before going to their new homes. All puppies receive their shots, wormings, and an updated health record which we will be transferred to your local veterinarian for continuity of care.
We recommend that your puppy is spayed or neutered at approximately 6 months of age or your vets recommended age. One of our primary goals is to make sure that every one of our puppies goes to a home where they will be loved and nurtured for a lifetime. This begins with our team's care for them as newborn puppies, and continues with routine vet visits and healthcare throughout their lives.
Our Purchase Guarantee
Upon receipt of the puppy, buyers have 7 days to have their local licensed veterinarian complete an initial health check. If a genetic or life threatening disease is discovered, we will exchange the puppy for one of equal purchase price. Replacements or money back are not available for puppies with parasites or other common illnesses that may develop during the process of moving from our home to yours. If your veterinarian finds that your new puppy has an illness covered by our guarantee we require a written statement from them describing the problem. Charming puppies is not responsible for vet bills. Buyer understands seller has up to one year to make replacement. If you have any questions about the health of your new puppy...
Contact UsCharming Puppies Health Guarantee
Congratulations! On your purchase of a new puppy. We certify that the puppy you just
purchased is in sound health at the time of sale to the best of our knowledge. We do
our best to provide your family with a happy healthy puppy.
Buyer has 1 year Health Guarantee from date of purchase. Guarantee consists of life threatening congenital or genetic defects only. If under this condition replacement is wanted a letter from your licensed veterinarian describing the problem is needed. Our vet will then confirm these issues. If confirmed, we will replace it with a puppy of equal value.
The buyer understands that the seller will pay no vet bills and give no refunds...for replacement only. The buyer has 7 days from the date of purchase to get the puppy vet checked or this voids the initial Health Guarantee. The above has been read and I agree by signing below.
Buyer has 1 year Health Guarantee from date of purchase. Guarantee consists of life threatening congenital or genetic defects only. If under this condition replacement is wanted a letter from your licensed veterinarian describing the problem is needed. Our vet will then confirm these issues. If confirmed, we will replace it with a puppy of equal value.
The buyer understands that the seller will pay no vet bills and give no refunds...for replacement only. The buyer has 7 days from the date of purchase to get the puppy vet checked or this voids the initial Health Guarantee. The above has been read and I agree by signing below.
Extended Health Guarantee
We offer an extended 1 year Health Guarantee to individuals who
agree to feed only Purina Pro Puppy food ordered exclusively through
Lulu Spot using the information provided at the time of purchase to
preserve rights listed in this guarantee.